(2) the whirring fan - known issue for cs models - fan will be replaced
(3) shutting down midway - related to fan issue - fan will be replaced
it takes approximately 7-10 working days to fix. as the problems experienced are known issues for cs models, repair is likely to be free of charge. there is an international repair service program available if you are currently situated overseas. try calling +852 2389 3202 (24/7) if you are in hong kong.
quinn's gonna be making to trip to junction 8 some time real soon.